Property Resource Network, Inc. (PRN) is a nationwide field servicing company.
PRN performs Site Inspections for clients requesting Merchant Verifications for many different reasons.
Some Site Inspections are to verify an address, inventory or location. Some Site Inspections are for ATM
or security reasons. PRN (and you) are stepping in as a third party, verifying the information that the
merchant has already provided to the client. To do this we need you to go to the business and take 2 clear
photos (1 exterior and 1 interior) and complete the Merchant Site Verification form. The procedure should
not take more than 10 minutes.
Carefully read Special Instructions on every order as each order instructions will vary.
Please attempt to contact Merchant at the number provided within 24 hours to set appointment (if required). Identify yourself as the PRN third-party inspector assigned to verify business location, which is requested by the Client. It helps to mention the name of the Client (see client on top-left of inspection form) and look for an associated Processor (listed in the comment section). While on phone with merchant, verify the address and directions if needed. Advise PRN of any delays or problems immediately.
If the phone number provided is bad, please try to obtain better number from local phonebook or information operator. If no listing, advise PRN.
Do NOT go to a location without appointment unless otherwise specified in Special Instructions. If you have a confirmed appointment or were instructed to proceed without appointment due to
no response, and no one is there, ALWAYS take an exterior photo first and obtain information available from exterior. You need to explain in the comment section, what happened then send photos as instructed.
While at the site fill out all fields on the Merchant Site Verification form. If information is not available, state reason(s) in the comment section.
2 photos needed for each report. Refer to special instructions on report.
Must clearly show signage of business.Upon arrival and before initial contact, get that first photo.
If there is no business sign posted, get clear photo of address numbers and explain in comments. Business name on
directory is acceptable, if no signage posted.
Must always show inventory. If no inventory, get photo of work area and explain in comments. If merchant has boxes of inventory, they must be opened and inventory displayed for photo.
Always identify photos with business name and/or account number with the sales Code (if provided). Photos need to be sent out within one business day of completing the inspection.
If using a 2-day service (e.g. DHL, Fedex) mark '3rd-party' billing and include PRN account number. Do not mark overnight service. If you are unsure, call PRN. If using Post Office Priority mail, you must provide PRN with the delivery confirmation number to be reimbursed. Orders are not complete without the photos.
PRN pays on the 15th of each month for all work completed before the last business day of the previous month.
